Effective as of January 22, 2020

INTRODUCTION

Water Gap Wellness. (“WGW” or “we”) operates watergapwellness.com and any other WGW owned and controlled URL, WAP site and mobile application (collectively, the “Site”), WGW messaging services, video services, RSS feeds, podcasting services, mobile services, and any other feature, content, or applications offered from time to time by WGW in connection with WGW ‘ business (collectively, the “WGW Services”).

As set forth in our Terms of Use, WGW is a general audience site, is not targeted to children, and does not knowingly collect personal information from children under 18 years of age.

This Privacy Policy describes WGW’s collection and use of users’ personal information (e.g., information that identifies a specific person, such as full name or email address). It also describes generally WGW ‘s practices for handling non-personally identifiable information (e.g., user interests, demographics and site usage) to the extent such information is associated with a particular user or user account. This Privacy Policy applies to all “users,” including both visitors (users who use some of the WGW Services without being registered) and “Members” (users who have registered with WGW).

SUBMISSION AND COLLECTION OF INFORMATION ON WGW SERVICES

User Submitted Information

Registration Information  is the information that Members must provide to use at registration in order to create a profile (also called an “account”), and includes display name, email address, year of birth, zip code, and country.

WGW Collected Information

WGW Services Activity Information.  When users access the WGW Services, we may collect certain non-personally identifiable information about those visits. For example, in order to permit your connection to the WGW Services, our servers receive and record information about your computer and browser, including potentially your IP address, browser type, and other software or hardware information. If you access the WGW Services from a mobile or other device, we may collect a unique device identifier assigned to that device or other transactional information for that device in order to serve content to it. We also may use cookies and other tracking technologies (including browser cookies, pixels, beacons, and Adobe Flash technology including cookies), which are comprised of small bits of data that often include an anonymous unique identifier. Web sites send this data to your browser when you first request a web page and then store the data on your computer so the web site can access information when you make subsequent requests for pages from that site. We may use these technologies to anonymously collect and store information about your usage of the WGW Services, such as pages you have visited, search queries you have run, and advertisements you have seen. If WGW wishes to combine your personal information with information we obtain through these technologies in order to determine what messages WGW provides to you, we will obtain your express affirmative consent.

Third parties that support the WGW Services by serving advertisements or providing services, such as allowing users to share content or tracking aggregate site usage statistics, may also use these technologies to collect similar information. WGW does not control these third-party technologies and their use is governed by the privacy policies of third parties using such technologies. Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies). Users can manage the use of Flash technologies, including cookies, with the Flash management tools available at Adobe’s web site. Please note that by blocking any or all cookies you may not have access to certain features or personalization available through the WGW Services.

Public Information and Posts  consist of comments or content that you post to the Site and the information about you that accompanies those posts or content, which may include a name, user name, comments, likes, status, profile information and picture. Public information and posts are always public, which means they are available to everyone and may be displayed in search results on external search engines.

Third Parties. To improve the quality of the WGW Services, we may supplement the information we collect with information from third parties. If you access the WGW Services through a third-party connection, log-in, website, app or service, we may also collect your public user ID associated with that third-party service, and any information or content you have permitted that third party service to share with us, such as your profile picture, email address, and any information you have made public in connection with that service and which the third-party shares with partner services. When you access the WGW Services through a third-party service, or when you connect the WGW Services to a third party service, you are authorizing us to collect, store and use any and all information or content you have made public in connection with that service in accordance with this Privacy Policy.

Site Usage Information

Our site collects site usage information (not personal identifiable) for the purposes of improving our site content and user experience. The type of information we gather can include the following:

  • Bing Ads, LiveIntent, Simpli.fi, Taboola Monetize Content and Target Performance
  • Personal Data: Cookies and Usage Data Facebook Audience Network
  • Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data
  • Outbrain
  • Personal Data: Cookies and various types of Data as specified in the privacy policy of the service
  • Analytics
  • Google Analytics, Google Tag Manager, Adobe Analytics, Google Analytics with anonymized IP and Salesforce Analytics Cloud
  • Personal Data: Cookies and Usage Data Google Analytics for Firebase
  • Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data User ID extension for Google Analytics
  • Personal Data: Cookies

NOTICE & CHOICE

Means of Notice and Choice

This Privacy Policy is the primary means by which WGW provides you with notice about its collection and use of your personal information. WGW will not use your personal information in a manner different from what is described in this Privacy Policy without your permission.

Privacy Policy Changes

WGW may modify this Privacy Policy as necessary. If we make material changes to this Privacy Policy that expand our rights to use your personal information, we will notify you to seek your consent either through email or a prominent posting on the Site.

Location of Data

The WGW Services are hosted in the United States. If you are a user located outside the United States, you understand and consent to having any personal information you provide transferred to and processed in the United States. U.S. data protection and other relevant laws may not be the same as those in your jurisdiction. As a result, please read this Privacy Policy with care.

Linked Websites

The WGW Services may also be linked to sites operated by WGW affiliates (“Affiliated Companies”) or third parties, and may carry advertisements or offer games or applications developed and maintained by third parties. WGW is not responsible for the privacy practices of any such third parties, and once you leave the WGW Services via a link, enable a third-party service, or click an advertisement, you should check the applicable privacy policy of the third-party site. Additionally, although all Affiliated Companies adhere to the WGW corporate  Privacy Principles, users who visit an Affiliated Company site should still refer to its separate privacy policy, which may differ in some respects from this Privacy Policy.

USE AND DISCLOSURE

We use the information we collect from and about users for the following purposes:

To provide and manage the WGW Services.

We use the information we collect from and about users to provide the WGW Services and features to you including to measure and improve those services and features, to personalize your experience by delivering relevant content, advertising and marketing messages, to provide you with customer support, and to respond to inquiries. We may use aggregated, anonymous data about use of and activity on the WGW Services to assist us in this regard and such data is not subject to this Privacy Policy.

To allow third-party service providers to assist us in providing and managing the WGW Services.

WGW may make your non-public personal information available to certain third-party service providers, such as contractors, agents or sponsors, who help us manage or provide the WGW Services. These outside service providers are required to protect non-public personal information entrusted to them and not use it for any other purpose than the specific service they are providing to Site.

We may use the information you provide to us, and information we collect about your use of the WGW Services through cookies and other technologies, to assist us in delivering you relevant ads when you visit the WGW Services. We may work with third-party advertising networks and advertisers who help deliver these ads to you. We do not share your non-public personal information with these third parties, but we may share anonymized or aggregated information with them to improve the relevancy of the ads you see on the WGW Services. As noted above, these third-party advertising networks and advertisers may also use cookies and similar technologies to collect and track non-personally identifiable information such as demographic information, aggregated information, and Internet activity to assist them in delivering advertising that is more relevant to your interests.

To contact you.

WGW may periodically send promotional materials (e.g., newsletters) or notifications related to the WGW Services to the email address you provided to us at registration or to your account. If you want to stop receiving promotional materials from WGW , you can follow the unsubscribe instructions at the bottom of each email. There are certain service notification emails that you may not opt-out of as long as you are a member, such as notifications of changes to the WGW Services or policies.

To protect the rights of WGW and our users.

There may be instances when WGW may disclose user information without providing notice or choice, including situations where WGW has a good faith belief that such disclosure is necessary in order to: (i) protect or defend the legal rights or property of WGW , our Affiliated Companies or their employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety and security of users of the WGW Services or members of the public; (iii) protect against fraud or for risk management purposes; or (iv) comply with the law or legal process.

To complete a merger or sale of assets.

If WGW sells all or part of its business or makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, WGW may transfer your information to the party or parties involved in the transaction as part of that transaction.

SECURITY

WGW uses commercially reasonable administrative, technical, personnel and physical measures to safeguard user information in its possession against loss, theft and unauthorized use, disclosure or modification.

ACCESS, REMEDIES AND COMPLIANCE

To cancel your account, info@watergapwellness.com subject, “Delete My Account” and include the email address that you registered your account with (if different from the email address you’re sending the email from). Remember that even after you cancel your account, copies of some information from your account may remain viewable in some circumstances – where, for example, you have shared information with a third-party application or web site. We may also retain backup information related to your account on our servers for some time after cancellation for fraud detection or to comply with applicable law or our internal security policies. Because of the nature of caching technology, your account may not be instantly inaccessible to others, and there may be a delay in the removal of the content from elsewhere on the Internet and from search engines.

CONFIDENTIALITY

The following information is provided to assist clients in the counseling experience at Water Gap Wellness Center.
Counseling and treatment is a personal and confidential relationship between a clinician and individual, group or family.
Water Gap Wellness works from a team approach at Water Gap Wellness Center. Therefore, there may be times when it is necessary for WGW to consult with other professional staff either individually or at our clinical team meetings in an effort to provide you with the highest consideration and quality. Our clinicians are all Mastered prepared and professionally licensed, graduate student interns, or clinicians working toward certification in substance abuse counseling.

No information will be released from Water Gap Wellness Center regarding counseling or consultation sessions without client’s expressed written consent. If client wishes for information to be released to anyone, it will be necessary for client to complete a Release of Information form, stipulating the professional to whom the information is being sent. The law stipulates that in the event of imminent danger to client-self or others, Water Gap Wellness must breach confidentiality. We must also act in accordance with any applicable State laws regarding mandatory disclosure of child, elder, or other abuse.

To reinforce the feelings of closeness and willingness to share with others clients’, thoughts and consequences of  dependency, confidentiality is a must in group therapy.  Group attendees must not discuss group issues with others outside the group.

Water Gap Wellness staff values client’s confidentiality. Should a break in confidentiality occur, whether to another patient of Water Gap Wellness Center or to family, significant others, etc., discharge from this program will be considered.

Confidentiality of Alcohol and Drug Abuse Patient Records/Limits to Confidentiality:

The confidentiality of alcohol and drug abuse Client records maintained by this program is protected by Federal law and regulations. Generally, the program may not say to a person outside the program that Client attends the program or disclose any information identifying a Client as an alcohol or drug abuser unless:
1. The Client consents in writing
2. The disclosure is allowed by a court order
3. The disclosure is made to medical personnel
4. The disclosure to a qualified person for research, audit or program evaluation
5. The disclosure is made to protect self or others or a crime has been committed
6. The disclosure in the event of threats of harm to self or others (Duty To Warn).
Violation of the Federal law and regulations by a program is a crime. Suspected violation may be reported appropriate authorities in accordance with Federal regulations.

Federal law and regulations do not protect any information about a crime committed by Client either at the program or against any person who works for the program or about any threat to commit such a crime.

Federal laws and regulations do not protect any information about elderly abuse, suspected child abuse or neglect, threats to harm to self or others from being protected. These may be released under State law to appropriate State or local authorities beyond Federal CFR42-Regulations.

CONTACT US

If you have questions about this Privacy Policy, please contact Water Gap Wellness at:

Email: info@watergapwellness.com
Mail: Water Gap Wellness.
PO Box 244
Delaware Water Gap, PA 18327
Attention: Legal Department